1.
Become an Insider
Become a Mossman Insider online by clicking the link below and creating an account or signing in to your existing account.
2.
Earn Points
Earn 1 point for every $1 spent, as well as points for following us on social media and finalising your account details.
3.
Get Rewarded
Welcome and birthday rewards, complimentary shipping, and exclusive gifts with purchase are just some of the benefits you can earn.
Discover the Rewards
BRONZE
0-399 Points
- 10% off Welcome to Insider Reward
- Early Special Event & Sale access for 12 hours
- $30 Birthday Reward
- Free Australian express shipping over $250
SILVER
400-999 Points
- $40 Welcome Reward
- Free Australian express shipping over $150
- $40 Birthday Reward
- Early Special Event & Sale access for 12 hours
- $40 Anniversary Reward
- 1 Double Points event per year
GOLD
1000-1499 Points
- $60 Welcome Reward
- Early Special Event & Sale access for 24 hours
- $60 Birthday Reward
- 2 Double Points events per year
- $60 Anniversary Reward
- Free Australian express shipping over $100
- Complimentary garment bag with dress or jacket orders
- Exclusive Digital Lookbook Preview for upcoming collections
PLATINUM
1500+ Points
- $80 Welcome Reward
- 3 Double Points events per year
- $80 Birthday Reward
- Early Special Event & Sale access for 24 hours
- $80 Anniversary Reward
- Free Australian express shipping over $50
- A signature gift per season
- Free returns on all orders
- Digital Lookbook Preview for upcoming collections
- Complimentary hanger with dress or jacket orders
- Complimentary garment bag with dress or jacket orders
PRIVATE
By Invitation Only
Private status stands as the epitome of our commitment to offering unparalleled levels of personalisation and exclusivity.
We take immense pride in offering benefits and privileges that are meticulously crafted to cater to the unique preferences of our esteemed private members.
The Benefits
Gifts & Rewards
We value our community and believe you deserve to be rewarded. To enhance your shopping experience, we offer a variety of discounts and rewards tailored to you, ranging from exclusive promotions to birthday and anniversary rewards.
the beNEFITS
discounted Shipping & Returns
We understand it can be difficult to shop exclusively online, so we offer our members discounted (and free!) shipping and returns across all orders. Check the individual tiers for specific discounts.
The beNEFITS
exclusive access
Join our community and receive exclusive access to preview new collections, and early access to sale events. You’ll also get the chance to shop during double rewards events.
Birthday Rewards
Provide us with the day and month of your birthday and we will send you a reward you can use towards treating yourself so you can celebrate in style.
faqs
What is Mossman Insider?
Mossman Insider is our Loyalty programme, designed to give you exclusive access to the world of Mossman, including rewards, offers and benefits.
How much does it cost to join?
It’s free to join with no ongoing subscriber fees
How do I become a Mossman Insider?
Simply create an online Mossman Insider account here. Once you have created your account, you will be able to save your details for a faster checkout, access your purchase history and begin to enjoy all the rewards associated with your Insider tier.
How do I earn points?
You can earn points with each purchase; 1 point for each $1 of spend on products on mossman.com.au. You can also earn additional points by following us on various social media platforms, adding your birthday details and completing our online fit quiz.
How do I use my points?
Your points are used to calculate your Insider tier. Each tier offers various benefits and rewards, from $ off a purchase to added complimentary products, early access to sale events, lower free shipping thresholds and more.
Can I use multiple rewards on one order?
No, unfortunately you can only use one Reward per online order.
When do my points expire?
Your current points expire on your anniversary date. Your anniversary date is one year from the date you joined Mossman Insider, or the date you changed tiers, whichever is later.
How long do I maintain my tier status?
A full year. Once you have a tier status, that will remain active for 12 months, unless your spend levels qualify you for a step up to the next tier, at which point you will be notified via email of your new tier. That will then be active for 12 months from the date you entered that tier. At the end of that period, you will be moved to the tier that reflects your spend in the last 12 months and your balance will be reset to zero.